Now Hiring: Desktop Support Analyst, Finance Assistant, Accountant, Accounts Payable Assistant , Billing Assistant, Systems Administrator and Sr. Systems Administrator 

Support Analyst

Job Description Position Summary: You will be responsible for end-user hardware and software support as a desktop support analyst. This includes Windows-based PCs, Windows Active Directory, Entra ID and 365 applications.

You will work with our team of IT professionals to maintain the organization's computer systems, networks, and data. You will perform various IT duties in this role, including firewall modifications, troubleshooting physical networking (switches and cabling), system security patching, and systems deployment.

The ideal candidate would be someone with a solid foundational knowledge base and documented experience with end-user support. The individual also would possess a strong self-drive and be capable of working autonomously to solve problems, self-educate, and stay current on emerging technologies. Effective communication and relationship-building skills are critical.

Job Duties and Responsibilities include:

Basic troubleshooting and maintenance of Windows Servers and Desktops.

Firewall maintenance, upgrades, and configuration.

Ability to perform in varying conditions, including light mechanical work such as surveillance cameras or network infrastructure.

Maintain Windows Active Directory.

Microsoft Exchange management and knowledge of SMTP concepts and email routing.

Other duties as assigned

Office 365 administration, including Teams and SharePoint.

VoIP concepts and systems administration

Willingness to participate in light travel.

Willingness to participate in on-call duties.

Skills and Competencies:

Strong analytical, critical thinking, and problem-solving skills.

Demonstrates an ability to operate independently towards a common objective.

Well-rounded professional across many information technology subjects matters.

Keen time and resource management skills.

Demonstrates an ability to adapt and learn in a dynamic work environment.

Strong sense of integrity.

Professional communication skills, both oral and written.

Ability to track and communicate project progress and roadblocks

Required Education and Experience:

1-3 years of relevant IT support experience.

Bachelor's degree in information technology or Associate's Degree with comparable experience.

Desired: Working knowledge of Virtualization Technologies (VMware or Hyper-V)

Desired: Knowledge of SonicWall edge firewalls and security services

Preferred: Knowledge of Windows Active Directory, Azure AD (Microsoft Entra), MS365 suite.

Preferred: Knowledge of Microsoft Exchange and SMTP principles.

Preferred: Working knowledge of VoIP concepts and components.

The salary range for this position is US $55,000 to $65,000.

Upon hire, secondary employment must be disclosed and approved.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Anticipated Start Date    01/08/2024

Reference/Security Check?          Yes

Requires a Physical?        No

Requires a Drug Test?    Yes

Bondable?          Yes

Job is:    Full Time

Work Hours        08:00AM-05:00PM

Please check normal work days  Monday, Tuesday, Wednesday, Thursday, Friday

Overtime?          No

Number of Years of Education Needed? Bachelor's degree in IT or Associates with comparable experience

Specialized education required? Bachelor's degree in information technology or Associate's Degree with comparable experience.

Years of Experience Required     1-3

Will you accept related experience?        Yes

Are you interested in On-The-Job Training?          Yes

Salary Range      $55,000 -$65,000

Is salary negotiable?       Yes

Health Insurance?           Yes

Dental Insurance?           Yes

Paid Vacation?  Yes

Sick Leave?         Yes

Paid Holidays?   Yes

Retirement Plan?             Yes

Address:              126 Business Park Drive, Utica

To Apply:  Contact Sandra Mullen

Email    

Website Address              tidalbasingroup.com

Finance Assistant

Job Description Position Summary: The objective of the Finance Assistant is to handle the day-to-day credit card accounting along with support of accounts payable and disbursement functions in the Finance Department.

Job Duties and Responsibilities include:

Corporate Credit Card

Review, track, and perform a verification of corporate credit card charges throughout the week
Perform various corporate credit card research for hotels, vehicle rentals and other charges
Maintain corporate credit card tracking schedule for weekly import process
Ensure corporate credit card charges reconcile to expense reporting and receipts in the ORC database
Communication with management and employees regarding submitted and incurred charges
Training and support for questions, requests or other matters relating to credit card charges
Inform management of unusual activity and/or transactions not in compliance with credit card guidelines
Maintenance of corporate credit card charges and receipts in ORC database and other locations

Accounts Payable

Assist with preparation and processing of vendor invoices and disbursements in Sage Intacct

Responsible for disbursement (including ACH transaction) documentation scanning to network and Sage Intacct
Assist with processing of rent and/or lease payments
Preparation and/or review of applicable procedures and workflow documentation
Assist with special projects, tasks, or ad-hoc reports as requested
Perform other duties as assigned
Complete all required compliance training on an annual basis

Skills and Competencies:

Demonstrated integrity and confidentiality
Strong interpersonal, analytical, and problem-solving skills
Ability to communicate effectively, verbally and in writing
Strong attention to detail
Ability to multi-task and prioritize is mandatory
Possess Accounting Knowledge
Possesses strong computer skills with demonstrated proficiency in standard business software packages (e.g., Microsoft Office and Sage Intacct)

Required Education and Experience:

Bachelor’s degree in related field of study required (Preferred)
Minimum of 0 to 3 years of experience in accounts payable department required
Experience with Sage Intact accounting software (Preferred)
The hourly rate for this position is USD $21 to $24/hr.

Upon hire, secondary employment must be disclosed and approved.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Anticipated Start Date 01/08/2024
Reference/Security Check? Yes
Requires a Physical? No
Requires a Drug Test? Yes
Bondable? Yes
Job is: Full Time
Work Hours 08:00AM-05:00PM
Please check normal work days Monday, Tuesday, Wednesday, Thursday, Friday
Overtime? No
Number of Years of Education Needed? Bachelor's degree in related field study
Specialized education required? Experience with Sage Intact Accounting Software Preferred
Years of Experience Required 0-3
Will you accept related experience? Yes
Are you interested in On-The-Job Training? Yes
Is a driver's license required? No
Salary Range $21-24
Pay Frequency Hourly
Is salary negotiable? Yes
Health Insurance? Yes
Dental Insurance? Yes
Paid Vacation? Yes
Sick Leave? Yes
Paid Holidays? Yes
Retirement Plan? Yes

Address:              126 Business Park Drive, Utica

To Apply:  Contact Sandra Mullen

Email    

Website Address              tidalbasingroup.com

Rising Phoenix Holdings Corporation is an Equal Employment Opportunity Employer.

Accounts Payable Assistant

Job Description Position Summary: The objective of the Accounts Payable Assistant is to provide support for the day-to-day accounts payable and disbursement functions in the Finance Department.

Job Duties and Responsibilities include:

Assist with preparation and processing of vendor (and subcontractor) invoices and disbursements in Sage Intacct
Perform administrative functions including but not limited to monitoring shared AP email
Responsible for accounts payable scanning to network and Sage Intacct
Support wire or ACH disbursement processing
Assist with processing of monthly payments (rents and/or leases, utilities, and phone etc.)
Responsible for preparation of monthly Phone/FedEx/UPS statement schedule reconciliation
Support credit card functions including but not limited to vehicle rentals, tolls, and phone charges
Serve as backup for various accounts payable and disbursement functions
Perform setup of vendor information in Sage Intacct
Communication and relations with vendors
Assist with special projects, tasks, or ad-hoc reports as required
Perform other duties as assigned
Complete all required compliance training on an annual basis
Skills and Competencies: (i.e. dependable, self-directed, goal-oriented, ability to effectively communicate complex information, Emergency Management / Disaster Recovery industry knowledge preferred, specific technical programs needed, etc.)

Demonstrated integrity and confidentiality
Strong interpersonal, analytical, and problem-solving skills
Ability to communicate effectively, verbally and in writing
Strong attention to detail
Ability to multi-task and prioritize is mandatory
Possesses strong computer skills with demonstrated proficiency in standard business software packages (e.g., Microsoft Office and Sage Intacct)

Required Education and Experience:

Associate degree in related field of study required (Preferred)
Minimum of 0 to 2 years of experience in accounts payable department required
Experience with Sage Intacct accounting software (Preferred)

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Anticipated Start Date 01/08/2024 
Reference/Security Check? Yes
Requires a Physical? No
Requires a Drug Test? Yes
Bondable? Yes
Job is: Full Time
Work Hours 8:30AM - 5PM
Please check normal work days Monday, Tuesday, Wednesday, Thursday, Friday
Overtime? No
Number of Years of Education Needed? Associate degree in related field of study required (Preferred)
Specialized education required? Minimum of 0 to 2 years of experience in accounts payable department required Experience with Sage Intacct accounting software (Preferred)
Years of Experience Required 0-2
Will you accept related experience? Yes
Are you interested in On-The-Job Training? Yes
Is a driver's license required? No
Salary Range $20-25
Pay Frequency Hourly
Is salary negotiable? Yes
Health Insurance? Yes
Dental Insurance? Yes
Paid Vacation? Yes
Sick Leave? Yes
Paid Holidays? Yes
Retirement Plan? Yes

Address:              126 Business Park Drive, Utica

To Apply:  Contact Sandra Mullen

Email    

Website Address              tidalbasingroup.com

Rising Phoenix Holdings Corporation is an Equal Employment Opportunity Employer.

Accountant

Job Description Position Summary: The objective of the Accountant is to provide support and perform tasks and functions related to financial reporting, project accounting and budgeting in the Finance Department.

Job Duties and Responsibilities include:

Preparation of month-end financial workbooks and reconciliations of balance sheet and income statement accounts
Assist with quarterly agreed upon procedures, annual financial audits, and other compliance requirements
Responsible for reconciliation of subsidiary records and resolving discrepancies
Ensure compliance with the Company’s accounting policies and procedures; communicate exceptions to Supervisor
Preparation of assigned general and recurring journal entries by Corporate Controller or Senior Accountant
Assist with revenue recognition, incurred cost analysis, and lease schedules
Ensure assigned month-end tasks are completed timely for financial closing
Responsible for intercompany reconciliations and related party transactions
Assist with annual budgeting
Collaborate with Accounts Payable, Billing, and Expense Reporting on special projects or to resolve errors and discrepancies
Maintain and reconcile fixed asset records
Special projects, project accounting tasks, and ad-hoc reports as requested
Performs other duties as assigned
Complete all required compliance training on an annual basis

Skills and Competencies:

Demonstrated integrity and confidentiality
Strong interpersonal, analytical, and problem-solving skills
Ability to communicate effectively, verbally and in writing
Strong attention to detail
Ability to multi-task and prioritize is mandatory
Excellent management skills
Possesses strong computer skills with demonstrated proficiency in standard business software packages (e.g., Microsoft Office and Sage Intacct)

Required Education and Experience:

Bachelor’s Degree in Accounting
Minimum of 1 to 3 years of experience in finance or accounting department
Experience with Sage Intacct accounting software (Preferred)

The salary range for this position is USD $50,000 to $60,000.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Anticipated Start Date 01/08/2024 
Reference/Security Check? Yes
Requires a Physical? No
Requires a Drug Test? Yes
Employment Test? No
Bondable? Yes
Job is: Full Time
Work Hours 8:30AM - 5PM
Please check normal work days Monday, Tuesday, Wednesday, Thursday, Friday
Overtime? No
Number of Years of Education Needed? Bachelor's degree in accounting
Specialized education required? Experience with Sage Intacct accounting software (Preferred)
Years of Experience Required 1-3
Will you accept related experience? Yes
Is a driver's license required? No
Salary Range $50,000-$60,000
Is salary negotiable? Yes
Health Insurance? Yes
Dental Insurance? Yes
Paid Vacation? Yes
Sick Leave? Yes
Paid Holidays? Yes
Retirement Plan? Yes

Address:              126 Business Park Drive, Utica

To Apply:  Contact Sandra Mullen

Email       

Website Address             tidalbasingroup.com

Rising Phoenix Holdings Corporation is an Equal Employment Opportunity Employer.

Billing Assistant

Job Description Position Summary: The objective of the Billing Assistant is to support billing and collection functions and related administrative tasks in the Finance Department.

Job Duties and Responsibilities include:

Assist the Senior Billing Coordinator and AR Manager with client invoice preparation and processing in accordance with contract billing instructions and guidelines
Prepare and submit client reminder statements and past due notices on a monthly basis
Compile required supporting documentation for client invoices
Serve as backup to Senior Billing Coordinator
Perform second expense report verification for accuracy and billing purposes
Prepare credit/debit memo billing adjustments and write-off requests
Respond to client inquires and communications in a timely manner
Assist with special projects as needed
Create ad-hoc billing schedules, analysis, and reporting for management
Perform other duties as assigned
Complete all required compliance training on an annual basis

Skills and Competencies: (i.e. dependable, self-directed, goal-oriented, ability to effectively communicate complex information, Emergency Management / Disaster Recovery industry knowledge preferred, specific technical programs needed, etc.)

Demonstrated integrity and confidentiality
Strong interpersonal, analytical, and problem-solving skills
Ability to communicate effectively, verbally and in writing
Strong attention to detail
Ability to multi-task and prioritize is mandatory
Possess Accounting Knowledge
Possesses strong computer skills with demonstrated proficiency in standard business software packages (e.g., Microsoft Office and Sage Intacct)

Required Education and Experience:

Bachelor’s degree in related field of study required (Preferred)
Minimum of 0 to 2 years of experience in billing department required
Experience with Sage Intacct accounting software (Preferred)
The hourly rate for this position is USD $21.00/hr.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Anticipated Start Date 01/08/2024 
Reference/Security Check? Yes
Requires a Physical? No
Requires a Drug Test? Yes
Employment Test? No
Bondable? Yes
Job is: Full Time
Work Hours 8:30AM - 5PM
Please check normal work days Monday, Tuesday, Wednesday, Thursday, Friday
Overtime? No
Number of Years of Education Needed? Bachelor’s degree in related field of study required (Preferred)
Specialized education required? Minimum of 0 to 2 years of experience in billing department required Experience with Sage Intacct accounting software (Preferred)
Years of Experience Required 0-3
Will you accept related experience? Yes
Will you accept a trainee? No
Are you interested in On-The-Job Training? Yes
Are you interested in an Apprenticeship? No
Are you on a public transportation route? No
Is a driver's license required? No
Salary Range $21.00
Pay Frequency Hourly
Is salary negotiable? Yes
Health Insurance? Yes
Dental Insurance? Yes
Paid Vacation? Yes
Sick Leave? Yes
Paid Holidays? Yes
Retirement Plan? Yes

Address:              126 Business Park Drive, Utica

To Apply:  Contact Sandra Mullen

Email       

Website Address              tidalbasingroup.com

Rising Phoenix Holdings Corporation is an Equal Employment Opportunity Employer.

Systems Administrator

Senior Systems Administrator