Job Description Position Summary: Senior Systems Administrator includes responsibility for specification, selection, installation, configuration, system management, and operation, including administration and maintenance of systems support for all client software and hardware. This responsibility includes testing, troubleshooting, diagnosing, and resolving problems related to the same. Provide timely technical support for users and work with them to solve existing problems. This position will also include providing tier 2/3 help desk support to existing help desk staff utilizing the company’s ticket system and additional requests determined by management and organizational project needs.
Job Duties and Responsibilities include:
Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization technologies, including VMware and Microsoft Hyper-V.
Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.
Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues.
Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure.
Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.
Lead desktop and helpdesk support efforts, ensuring all desktop applications, workstations, and related equipment problems are resolved promptly with limited disruptions.
Responsible for capacity, storage planning, and database performance
Responsible for the administration of Microsoft O365, including Azure, Exchange, Endpoint Manager, and other related items.
Skills and Competencies:
Strong problem-solving skills
Must be willing to travel
Interpersonal and customer service skills
Certifications such as MCSE, VCP, Comp TIA A+ is preferred
Required Education and Experience:
Bachelor’s degree in computer science, Information Technology, System Administration, or a related field, or equivalent experience required.
7-10 years of network administration or system administration experience, both with on-premises and cloud
System administration and IT certifications in VMware, Microsoft, or other network-related fields are a plus.
Working knowledge of virtualization (VMware/Hyper-V) and iSCSI storage concepts.
Strong knowledge of systems and networking software, hardware, and networking protocols.
Experience with scripting and automation tools.
Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols.
Experience with Cloud hosting concepts and implementations (AWS, Azure) is required.
Experience with cloud computing technologies such as Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP).
Knowledge of cloud security best practices, including encryption, access control, and network security.
Experience with cloud disaster recovery planning and implementation.
Familiarity with cloud automation tools such as Terraform, Ansible, and Puppet.
Experience with containerization technologies such as Docker and Kubernetes is a plus.
The salary range for this position is US $70,000 to $90,000.
Upon hire, secondary employment must be disclosed and approved.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Anticipated Start Date 01/08/2024
Reference/Security Check? Yes
Requires a Physical? No
Requires a Drug Test? Yes
Bondable? Yes
Job is: Full Time
Work Hours 08:00AM-05:00PM
Overtime? No
Number of Years of Education Needed? Bachelor’s degree in computer science, Information Technology, System Administration, or a related field, or equivalent experience required.
Specialized education required? Bachelor’s degree in computer science, Information Technology, System Administration, or a related field, or equivalent experience required.
Years of Experience Required 7-10
Will you accept related experience? Yes
Is salary negotiable? Yes
Health Insurance? Yes
Dental Insurance? Yes
Paid Vacation? Yes
Sick Leave? Yes
Paid Holidays? Yes
Retirement Plan? Yes
Address: 126 Business Park Drive, Utica NY 13502
To Apply Contact Sandra Mullen
Email
Website Address tidalbasingroup.com
Rising Phoenix Holdings Corporation is an Equal Employment Opportunity Employer.
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Working Solutions
209 Elizabeth Street
Utica, New York 13501
Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.